Qb network diagnostic tool

Save the file somewhere you can easily find it like your Downloads folder or your Windows desktop. Note: If you've installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom. Open the file you downloaded QuickBooksToolHub. Follow the on-screen steps to install and agree to the terms and conditions.

When the install finishes, double-click the icon on your Windows desktop to open the tool hub. Select Quick Fix my File. Select OK when it completes and launch your QuickBooks. If you still get an error message or can't open your company file, move to Step 3. It can take up to one minute for the file doctor to open. In QuickBooks File Doctor, select your company file from the drop-down menu. Select Check your file middle option only and then Continue.

Enter your QuickBooks admin password and then select Next. Open the file in a newer version of QuickBooks : This will open your company file in QuickBooks or later. Repair the file in your existing version : This will repair the company file for your version of QuickBooks. Hi Jennifer. Well done on getting to the bottom of this.

I'll be here in case you have any additional questions. The QuickBooks Diagnostic tool is a great way to find and fix issues you may have with your QuickBooks Desktop program. I'd be happy to direct you to where you can download it. You can find the QuickBooks Diagnostic tool located in our Toolhub program. Toolhub is a one stop shop of anything you'd need to get your QuickBooks Desktop working. You can find and download Toolhub by following this link.

I had exactly the same error message ""Cannot communicate with the company file". I was not trying to copy a file, I was trying to open a file. I last used the file on November 1st, with no problem. I am not technologically astute understatement of the year and these types of message send me into a panic mode. I tried the "Help" tab but all the stuff about firewall etc totally confused me.

I don't know what firewall I have and have no documentation. I have a deadline and I am freaking out I won't be able to access the file. Hello Thanks for chiming in on this thread. Since you have a deadline, I see you benefiting more by contacting our support team so they can assist you further with the issue you're having. Here's a link with our contact details. Let me know how you make out. I'll be here in case you need anything else.

Enter a search word. Turn off suggestions. The users have in mind most of the time when using cloud accounting is synchronization errors. The problem is that these errors are likely to occur especially when merging your accounting system with other apps supported by Freshbooks. Data may not sync properly, bookkeeping documents may get lost or other apps may cause damage to time tracking records and invoices.

The good news is that the diagnostic tool on Freshbooks has the robustness to deal with such issues preventing loss of data. Buy PDFelement right now!